Privacy Policy

Privacy Policy

Effective Date: 10/01/2025

Last Updated:10/08/2025

This Privacy Policy (“Policy”) describes how L&M Restore (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you visit our website, contact us, or use our services (collectively, the “Services”).

By accessing or using our website located at [insert website URL] (“Website”), you acknowledge that you have read, understood, and agreed to be bound by the terms of this Policy. If you do not agree with the terms herein, you must not use our Website or provide us with any personal information.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information (“Personal Information”) that you voluntarily provide to us when you:

• Fill out forms on our Website
• Request a consultation or service
• Contact us via email or phone
• Subscribe to our communications

This may include:

• Full name
• Email address
• Telephone number
• Mailing address
• Project-related information
• Other information voluntarily submitted through forms or correspondence

1.2 Automatically Collected Data

When you visit our Website, we may automatically collect certain technical information through cookies, log files, and analytics tools, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and interaction data
• Date/time of visit

2. Use of Information

We may use the information we collect for the following purposes:

• To provide and manage Services requested by you
• To respond to inquiries and communicate with you
• To personalize and improve the user experience
• To send updates, promotions, and other marketing communications (where legally permitted)
• To comply with legal obligations or respond to lawful requests by public authorities
• To protect our rights, property, or safety, and that of our users and partners

3. Legal Basis for Processing

Where applicable under relevant data protection laws (e.g., GDPR), we process your Personal Information under the following legal bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

4. Disclosure of Information

We do not sell or rent your Personal Information. However, we may disclose your information to third parties in the following circumstances:

4.1 Service Providers

We may share Personal Information with trusted service providers who assist in operating our Website or delivering Services (e.g., hosting providers, CRM platforms, email marketing tools). These parties are contractually obligated to keep your data confidential and only use it for the purposes specified by us.

4.2 Legal and Regulatory Requirements

We may disclose Personal Information when required to do so by law, subpoena, court order, or other legal process, or if we believe such action is necessary to:

• Comply with applicable laws and regulations
• Protect our rights or the safety of others
• Detect, prevent, or investigate fraud, abuse, or security issues

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or a portion of our business or assets, your Personal Information may be transferred as part of that transaction, subject to the protections in this Policy.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect Personal Information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure. Accordingly, we cannot guarantee absolute security.

6. Data Retention

We retain Personal Information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your Personal Information, including:

• The right to access the Personal Information we hold about you
• The right to correct or update inaccurate information
• The right to request deletion of your Personal Information
• The right to object to or restrict the processing of your data
• The right to withdraw consent (where processing is based on consent)
• The right to data portability

To exercise these rights, please contact us at the details provided below. We may require verification of your identity before processing such requests.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage or disable cookies through your browser settings. For more detailed information, please see our [Cookie Policy] (if applicable).

9. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of such sites. You are encouraged to review their privacy policies before providing any Personal Information.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect or solicit Personal Information from children. If you believe we have collected Personal Information from a child, please contact us immediately.

11. International Users

If you are accessing our Services from outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

12. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time, at our sole discretion. Changes will become effective upon posting the revised Policy on the Website. We encourage you to review this Policy periodically for updates.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, you may contact us at:

L&M Restore

Email: info@lmrestore.com

Optional Add-ons:

• Cookie Policy (required in some jurisdictions like the EU)
• California Consumer Privacy Act (CCPA) Addendum (if applicable)
• GDPR Compliance Statement (for EU users)